Consumers denied bombing "had an external heating"

For Samsung's statement that consumers are not accepting. Consumers are denied the two had a heated outside that the phone is not the explosion occurred in the case of charging.

"Samsung's approach will not only undermine their image, but also damage to our personal image. They are in defamation consumers, that we FIG claims extortion. In fact I have reason to prosecute them." The first accident Posted Yao, also a friend of the owner Beiqing Bao told reporters that "all Chinese consumers are already aware of the facts. the only Samsung should do it is to withdraw the announcement as soon as possible, presented to the China version of the solution, the right solution program or should recall, with the same treatment as abroad. "he also suggested that" Samsung should apologize to Chinese consumers, it is a statement issued after the apology. "

Mr. Yao said that starting with the second owner, he hoped the quality inspection departments to intervene in two cases for mobile phone consumers to detect. Beiqing Bao told reporters, "In our group of friends, the Samsung's credibility has dropped to the bottom. We bought Note7 phone has a large group, are thinking about how to return the phone. Some can not afford to retire, have thinking about how to operate, and that the only way is to let Samsung recall the phone. the only way to safeguard the interests of those of us who took the security risks of mobile phone customers. "

Second explosion phone's owner, Ms. Shen in an video interview Beiqing Bao reporter to show her cell phone, said the phone still in his hand, Samsung did not take testing, "Samsung released this (refer to statement ) unfair the fact that we are very angry. I'm still in the hands of mobile phones, Samsung has said that two mobile phones were detected before. I definitely want to use legal weapons. "she said she has no children, only she and husband at home , the phone in the bedroom, the white smoke suddenly emerge, there is no child with a microwave oven and so on.

Ms. Shen said that Samsung had staff in their homes to take pictures and want to take away the phone on the spot, but Ms. Shen insisted at a third-party witness to the phone to the state quality supervision departments for testing. Eventually, the phone does not take by the staff of Samsung.

In addition to consumers, the Consumer Protection Board also does not buy it. Shenzhen Consumer Council sent a letter to publicly condemn question Samsung, Samsung believes the recall of the Chinese market and Chinese consumers are double standards, he expressed strong condemnation and said that Samsung should be published on the Chinese consumer occurs the real cause of the explosion.